Janitors and Cleaners, Except Maids and Housekeeping
Cleaners
Keep buildings in clean and orderly condition. Perform
heavy cleaning duties, such as cleaning floors, shampooing rugs, washing walls
and glass, and removing rubbish. Duties may include tending furnace and boiler,
performing routine maintenance activities, notifying management of need for
repairs, and cleaning snow or debris from sidewalk.
Sample of reported job titles: Building
Custodian, Building Services Technician (Building Services Tech), Building
Services Worker, Cleaner, Custodial Worker, Custodian, Facilities Worker, Heavy
Duty Custodian, Janitor, School Custodian
Janitors and Cleaners, Except Maids and Housekeeping
Cleaners: Job Overview
Janitors and cleaners play a vital role in maintaining
the cleanliness, orderliness, and functionality of buildings. They ensure that
work and living environments remain sanitary, safe, and conducive to
productivity. Their tasks range from basic cleaning to more heavy-duty
responsibilities, often requiring attention to detail and physical stamina.
Below is an explanation of the key duties and responsibilities involved in this
role.
Key Responsibilities
The primary responsibility of janitors and cleaners is
to keep buildings in clean and orderly conditions. This encompasses a wide
variety of tasks, with a focus on sanitation and cleanliness. Some of the
essential duties include:
Floor Cleaning and Maintenance: Janitors are
responsible for sweeping, mopping, vacuuming, and shampooing floors, ensuring
that they remain spotless and free from dirt, stains, and debris. In larger
buildings, specialized equipment may be used for floor cleaning, such as floor
scrubbers and vacuums.
Surface and Glass Cleaning: Cleaning walls, windows,
and glass surfaces is another important task. These surfaces require specific
cleaning products and methods to maintain cleanliness and avoid damage,
particularly on high-rise buildings where access may be more difficult.
Rubbish Removal: Ensuring that trash is regularly
removed from building areas is crucial to maintaining hygiene. This includes
emptying trash bins, disposing of waste in designated areas, and sometimes
handling larger waste or recyclable items.
Snow and Debris Removal: In areas where snow or debris
accumulates outside the building, janitors are responsible for clearing
walkways and sidewalks to ensure safety. This often includes shoveling snow,
spreading salt to melt ice, and cleaning up leaves and debris during other
seasons.
Routine Maintenance and Reporting: In some cases,
janitors may be required to perform basic maintenance tasks, such as changing
light bulbs, replacing air filters, and maintaining heating and cooling
systems. They are also expected to report any repair needs to management,
including issues with plumbing, electrical systems, or building structures that
may require attention.
Work Environment
Janitors and cleaners typically work indoors, but
their responsibilities can extend to outdoor areas depending on the job. For
example, they may clean outdoor walkways, parking lots, and entrance areas,
ensuring that both the inside and outside of the building remain safe and
presentable.
In larger institutions like schools or hospitals,
janitors may have specialized duties based on the building’s needs. For
instance, they may work in schools, where their focus includes maintaining
classrooms, hallways, and restrooms, or in healthcare facilities, where the
emphasis would be on sanitizing high-touch areas to prevent the spread of
germs.
Physical Demands
The work of a janitor or cleaner is physically
demanding. These roles often require extended periods of standing, bending, and
lifting. The heavy-duty cleaning tasks may involve moving furniture, carrying
cleaning supplies, and using equipment to clean large areas. Janitors are also
required to work at night or during off-hours to minimize disruption to
building occupants.
Job Titles
Janitors and cleaners go by various job titles
depending on the type of building they maintain. Common titles include Building
Custodian, Building Services Technician, Cleaner, Custodial Worker, Facilities
Worker, Heavy Duty Custodian, and School Custodian. Regardless of the title,
their responsibilities revolve around cleanliness, maintenance, and ensuring a
safe and pleasant environment for everyone who uses the building.
In conclusion, janitors and cleaners perform essential
duties that contribute significantly to the upkeep of buildings. Their work
ensures cleanliness, safety, and a comfortable environment for all. Through a
combination of physical effort, attention to detail, and routine maintenance,
they play an indispensable role in every institution or facility they serve.
Janitors and Cleaners, Except Maids and Housekeeping
Cleaners: My Job Overview
As a janitor and cleaner, I play a vital role in
keeping buildings clean, orderly, and functional. I ensure that both work and
living environments are sanitary, safe, and conducive to productivity. My tasks
range from basic cleaning to more heavy-duty responsibilities, often requiring
attention to detail and physical stamina. Below, I'll explain the key duties
and responsibilities I handle in my role.
Key Responsibilities
My primary responsibility is to maintain buildings in
clean and orderly conditions. This involves a wide variety of tasks, all
focused on sanitation and cleanliness. Some of the essential duties I perform
include:
Floor Cleaning and Maintenance: I’m responsible for
sweeping, mopping, vacuuming, and shampooing floors to make sure they stay
spotless, free from dirt, stains, and debris. In larger buildings, I sometimes
use specialized equipment like floor scrubbers and vacuums to help with this task.
Surface and Glass Cleaning: I also clean walls,
windows, and glass surfaces. These areas require specific cleaning products and
techniques to avoid damage and maintain cleanliness, especially on high-rise
buildings where access can be tricky.
Rubbish Removal: A crucial part of my job is ensuring
that trash is regularly removed from all areas of the building. This includes
emptying trash bins, disposing of waste in the designated areas, and
occasionally handling larger waste or recyclable items.
Snow and Debris Removal: When snow or debris
accumulates outside the building, I clear walkways and sidewalks to ensure
safety. This often involves shoveling snow, spreading salt to melt ice, and
cleaning up leaves and debris during other seasons.
Routine Maintenance and Reporting: In some cases, I’m
asked to perform basic maintenance tasks, such as changing light bulbs,
replacing air filters, and maintaining heating and cooling systems. I’m also
expected to report any repair needs to management, such as plumbing,
electrical, or structural issues that require attention.
Work Environment
Most of my work takes place indoors, but my duties can
extend to outdoor areas depending on the job. For example, I may clean outdoor
walkways, parking lots, and entrance areas to make sure both the inside and
outside of the building stay safe and presentable.
In larger institutions like schools or hospitals, my
responsibilities can be more specialized. For example, in schools, I focus on
maintaining classrooms, hallways, and restrooms, while in healthcare
facilities, I focus on sanitizing high-touch areas to prevent the spread of
germs.
Physical Demands
Being a janitor and cleaner is physically demanding. I
spend extended periods standing, bending, and lifting. Heavy-duty cleaning
tasks often involve moving furniture, carrying cleaning supplies, and using
equipment to clean large areas. I’m also required to work at night or during
off-hours to minimize disruption to the building’s occupants.
Job Titles
As a janitor or cleaner, I may be referred to by a
variety of job titles, depending on the type of building I maintain. Common
titles include Building Custodian, Building Services Technician, Cleaner,
Custodial Worker, Facilities Worker, Heavy Duty Custodian, and School
Custodian. Regardless of the title, my role revolves around ensuring
cleanliness, maintaining the building, and creating a safe, pleasant
environment for everyone who uses the space.
In conclusion, my work as a janitor and cleaner is
essential to the upkeep of buildings. By combining physical effort, attention
to detail, and routine maintenance, I ensure cleanliness, safety, and a
comfortable environment for all who occupy the building. My role is
indispensable in any institution or facility I serve.
Occupation-Specific Information
Tasks
Service, clean, or supply restrooms.
Gather and empty trash.
Clean building floors by sweeping, mopping, scrubbing,
or vacuuming.
Monitor building security and safety by performing
tasks such as locking doors after operating hours or checking electrical
appliance use to ensure that hazards are not created.
Notify managers concerning the need for major repairs
or additions to building operating systems.
Follow procedures for the use of chemical cleaners and
power equipment to prevent damage to floors and fixtures.
Mix water and detergents or acids in containers to
prepare cleaning solutions, according to specifications.
Clean windows, glass partitions, or mirrors, using
soapy water or other cleaners, sponges, or squeegees.
Requisition supplies or equipment needed for cleaning
and maintenance duties.
Dust furniture, walls, machines, or equipment.
Clean and polish furniture and fixtures.
Move heavy furniture, equipment, or supplies, either
manually or with hand trucks.
Strip, seal, finish, and polish floors.
Remove snow from sidewalks, driveways, or parking
areas, using snowplows, snow blowers, or snow shovels, or spread snow-melting
chemicals.
Make adjustments or minor repairs to heating, cooling,
ventilating, plumbing, or electrical systems.
Drive vans, industrial trucks, or other vehicles
required to travel to, or to perform, cleaning work.
Spray insecticides or fumigants to prevent insect or
rodent infestation.
Set up, arrange, or remove decorations, tables,
chairs, ladders, or scaffolding to prepare facilities for events, such as
banquets or meetings.
Clean chimneys, flues, and connecting pipes, using
power or hand tools.
Mow or trim lawns or shrubbery, using mowers or hand
or power trimmers, and clear debris from grounds.
Steam-clean or shampoo carpets.
Occupation-Specific Information for Janitors and
Cleaners
As a janitor or cleaner, my tasks are diverse and
cover a wide range of responsibilities aimed at ensuring cleanliness, safety,
and functionality in buildings. Below is an overview of the essential duties I
perform in this role, which vary depending on the type of building I maintain.
Key Tasks
Service, Clean, or Supply Restrooms: One of my primary
tasks is ensuring that restrooms are clean, stocked with necessary supplies,
and hygienic. I regularly clean toilets, sinks, mirrors, and floors, restock
toilet paper, soap, and other necessities, and ensure that the area is sanitary
for use.
Gather and Empty Trash: I regularly gather and empty
trash bins throughout the building to maintain cleanliness and hygiene. This
includes handling waste materials and disposing of them in designated areas.
Clean Floors: I sweep, mop, scrub, or vacuum floors to
keep them clean and free of dirt, dust, and debris. This involves using various
cleaning tools and equipment, depending on the type of flooring, such as
vacuums, floor scrubbers, or manual cleaning supplies.
Monitor Building Security and Safety: After working
hours, I make sure doors are locked to secure the building. I also check for
potential hazards, such as faulty electrical appliances or exposed wires, to
ensure the building is safe for occupants.
Notify Managers of Major Repairs: If I notice major
issues with the building, such as malfunctioning plumbing, electrical systems,
or other infrastructure, I notify the relevant authorities or managers to
ensure that the necessary repairs or upgrades are made.
Follow Procedures for Chemical Cleaners and Equipment:
I follow proper procedures when using cleaning chemicals and power equipment to
prevent damage to floors, fixtures, and surfaces. This includes using the right
products and maintaining equipment in good working condition.
Prepare Cleaning Solutions: I mix cleaning chemicals
with water or detergents to create cleaning solutions that meet specific
requirements for different areas of the building.
Clean Windows and Glass Surfaces: I clean windows,
mirrors, and glass partitions using cleaners, sponges, and squeegees to keep
them streak-free and looking professional.
Requisition Cleaning Supplies: I am responsible for
keeping track of cleaning supplies and equipment, ensuring that I have
everything needed to perform my duties efficiently. This may involve ordering
supplies when stocks run low.
Dust and Polish Furniture and Fixtures: Dusting and
polishing furniture, machines, and other fixtures is another important task. I
ensure that surfaces remain clean and well-maintained, enhancing the appearance
of the space.
Move Heavy Furniture and Equipment: I often move heavy
furniture, equipment, or supplies, either manually or with hand trucks, to
rearrange spaces or ensure proper cleaning access.
Floor Maintenance: I am tasked with stripping,
sealing, finishing, and polishing floors to maintain their appearance and
durability.
Snow and Debris Removal: In winter months, I remove
snow from sidewalks, driveways, and parking areas using snowplows, snow
blowers, or shovels. I also spread snow-melting chemicals to ensure safe
passage for pedestrians.
Minor Repairs: I may perform minor adjustments or
repairs to building systems like heating, cooling, plumbing, or electrical
setups. This can involve fixing a leaky faucet, replacing air filters, or
adjusting temperature settings.
Drive Vehicles for Cleaning Work: Depending on the
job, I may drive vehicles like vans or industrial trucks to transport cleaning
equipment or supplies, or to travel to different locations for cleaning work.
Pest Control: I may spray insecticides or fumigants to
prevent insect or rodent infestations in the building, ensuring a clean and
pest-free environment.
Event Preparation: I set up, arrange, or remove
decorations, tables, chairs, ladders, or scaffolding to prepare the facility
for events like banquets or meetings.
Chimney Cleaning: In some cases, I may clean chimneys,
flues, and connecting pipes using specialized tools to ensure proper
ventilation and safety in the building.
Lawn and Garden Maintenance: I also mow lawns, trim
shrubbery, and clear debris from the grounds to maintain the exterior
appearance of the building.
Carpet Cleaning: I steam-clean or shampoo carpets to
maintain their cleanliness, removing stains and dirt to ensure a pleasant
environment for all who enter the building.
In summary, as a janitor or cleaner, I perform a wide
array of tasks that contribute to the upkeep and safety of the building. From
cleaning floors to performing minor repairs and ensuring security, my role is
essential in maintaining a well-functioning and pleasant environment for all
building occupants.
Technology Skills
Cloud-based data access and sharing software —
Squeegee
Desktop communications software — Eko
Electronic mail software — Microsoft
Outlook
Office suite software — Microsoft Office
software
Operating system software
Spreadsheet software — Microsoft Excel
Word processing software — Microsoft Word
Technology Skills for Janitors and Cleaners
In today’s world, technology has become an essential
part of many industries, including building maintenance and cleaning services.
For janitors and cleaners, proficiency in various technological tools is
increasingly important to enhance efficiency, communication, and overall
service delivery. Below is an overview of key technology skills that are
beneficial for janitors and cleaners, including cloud-based data sharing
software, desktop communication tools, email management, office software, and
more.
Cloud-Based Data Access and Sharing Software –
Squeegee
Cloud-based data access and sharing tools, such as
Squeegee, are essential for modern janitors and cleaners. Squeegee enables easy
access to cleaning schedules, maintenance records, and communication logs from
any location. With cloud-based technology, I can quickly review daily tasks,
receive updates, and coordinate with colleagues or managers in real-time. This
eliminates the need for physical paperwork and allows for more streamlined
operations, particularly in large buildings or facilities where multiple
workers are involved in maintaining different areas.
Desktop Communications Software – Eko
Effective communication is crucial in the janitorial
profession, especially when working with a team or coordinating with
management. Eko, a desktop communications software, enables seamless
communication via text, voice, or video chat. With Eko, I can discuss tasks,
report issues, or receive updates on cleaning priorities without needing to
leave the building or take time away from other duties. This software improves
team coordination and enhances the speed at which information is exchanged,
ensuring that tasks are completed on schedule and any maintenance concerns are
addressed promptly.
Electronic Mail Software – Microsoft Outlook
Email remains one of the most reliable forms of
communication in many industries, including building maintenance. Microsoft
Outlook is a powerful tool that allows me to send and receive important
messages, manage appointments, and keep track of task-related emails. It helps
me communicate with management about scheduling, report maintenance issues, or
request supplies. Additionally, I can organize emails by project, date, or
priority, ensuring that no messages are missed, and all communication is properly
archived for future reference.
Office Suite Software – Microsoft Office Software
Microsoft Office software, such as Word, Excel, and
PowerPoint, plays an integral role in the administrative tasks associated with
janitorial work. Microsoft Word allows me to create reports or document issues
with equipment or facilities. Excel is particularly useful for tracking
cleaning schedules, inventory management, and maintenance logs in spreadsheets,
helping me to stay organized and manage time effectively. PowerPoint may be
used to present cleaning plans, safety procedures, or proposals for equipment
upgrades during meetings with management.
Operating System Software
Having a solid understanding of operating system
software is essential for navigating and operating various devices and
applications. Most janitorial staff today interact with computers, smartphones,
or tablets that run on operating systems such as Windows, iOS, or Android.
Whether it’s accessing schedules or using cleaning-related apps, understanding
how to manage files, configure settings, and troubleshoot basic software issues
is crucial for smooth daily operations.
Spreadsheet Software – Microsoft Excel
Microsoft Excel is an invaluable tool for janitors and
cleaners when it comes to managing schedules, inventories, and reporting. With
Excel, I can create detailed spreadsheets to track cleaning schedules,
including which areas need attention, what supplies are used, and when
maintenance tasks need to be completed. It helps ensure that tasks are
completed on time and that resources are used efficiently.
Word Processing Software – Microsoft Word
Word processing software such as Microsoft Word is
used for creating written documents, including maintenance reports, work
orders, safety logs, and more. I can use Word to compose clear, professional
documents that communicate important information to colleagues or management.
From detailing cleaning procedures to reporting on equipment repairs, Microsoft
Word ensures that I can produce legible and formatted documents to assist with
the operational flow.
In conclusion, the use of technology in janitorial and
cleaning services has greatly improved the way tasks are managed and executed.
Familiarity with tools like Squeegee for cloud-based data sharing, Eko for
communication, Microsoft Outlook for email, Microsoft Office for office tasks,
and software such as Excel and Word for tracking and documentation helps
janitors and cleaners streamline their work processes, communicate effectively,
and ensure efficiency in maintaining clean, safe, and well-functioning buildings.
Technology Skills for Janitors and Cleaners
In today's world, technology plays a crucial role in
many industries, including building maintenance and cleaning services. As a
janitor or cleaner, I’ve found that being proficient in various technological
tools has become essential for enhancing efficiency, improving communication,
and ensuring overall service delivery. Below, I’ll share an overview of the key
technology skills that have helped me in my work, including cloud-based data
sharing software, desktop communication tools, email management, office
software, and more.
Cloud-Based Data Access and Sharing Software –
Squeegee
Cloud-based tools like Squeegee have become essential
for modern janitors. With Squeegee, I can easily access cleaning schedules,
maintenance records, and communication logs from anywhere. This cloud-based
system allows me to quickly review my daily tasks, receive updates, and
coordinate with colleagues or managers in real-time. It eliminates the need for
physical paperwork, making operations much more streamlined, especially in
larger buildings or facilities where many workers are involved in maintaining different
areas.
Desktop Communications Software – Eko
Effective communication is critical, particularly when
working with a team or coordinating with management. Eko, a desktop
communication software, enables me to stay connected via text, voice, or video
chat. I can use Eko to discuss tasks, report issues, or get updates on cleaning
priorities without having to leave the building or interrupt my workflow. This
tool greatly improves team coordination and speeds up the exchange of
information, ensuring that tasks are completed on schedule and any maintenance
concerns are addressed promptly.
Electronic Mail Software – Microsoft Outlook
Email is one of the most reliable forms of
communication in building maintenance. I use Microsoft Outlook to manage
important emails, send messages, and organize appointments. It helps me
communicate with management about scheduling, report maintenance issues, or
request supplies. I also appreciate Outlook’s ability to organize emails by
project, date, or priority, which ensures I never miss important messages and
that all communication is archived properly for future reference.
Office Suite Software – Microsoft Office
Microsoft Office, especially Word, Excel, and
PowerPoint, is integral to many of the administrative tasks I handle. I use
Microsoft Word to create reports or document issues with equipment or
facilities. Excel is incredibly helpful for tracking cleaning schedules,
managing inventory, and logging maintenance tasks. It allows me to stay
organized and effectively manage my time. Additionally, I sometimes use
PowerPoint to present cleaning plans, safety procedures, or proposals for
equipment upgrades during meetings with management.
Operating System Software
Having a strong understanding of operating system
software is crucial for using the devices and applications that make my job
easier. Most of the tools I use are on computers, smartphones, or tablets that
run on operating systems like Windows, iOS, or Android. Whether it's accessing
schedules, using cleaning-related apps, or managing files, being comfortable
with these systems ensures smooth daily operations and allows me to
troubleshoot any minor issues that may arise.
Spreadsheet Software – Microsoft Excel
Excel is an invaluable tool for tracking schedules,
inventories, and maintenance. I use Excel to create detailed spreadsheets that
help me monitor which areas need cleaning, what supplies are being used, and
when maintenance tasks are scheduled. This helps me stay on top of my work,
ensure everything is completed on time, and make efficient use of resources.
Word Processing Software – Microsoft Word
Word processing software like Microsoft Word is
essential for creating reports, work orders, safety logs, and more. It allows
me to compose professional, organized documents that communicate important
information clearly to colleagues or management. Whether it’s detailing
cleaning procedures or reporting on equipment repairs, Word helps me produce
clear and formatted documents that contribute to smooth operations.
In conclusion, technology has greatly improved the way
janitorial tasks are managed and executed. With tools like Squeegee for
cloud-based data sharing, Eko for communication, Microsoft Outlook for email,
Microsoft Office for office tasks, and software like Excel and Word for
tracking and documentation, I’m able to streamline my work, communicate more
effectively, and maintain clean, safe, and well-functioning buildings.
Occupational Requirements
Work Activities
Communicating with Supervisors, Peers, or Subordinates —
Providing information to supervisors, co-workers, and subordinates by
telephone, in written form, e-mail, or in person.
Organizing, Planning, and Prioritizing Work —
Developing specific goals and plans to prioritize, organize, and accomplish
your work.
Performing General Physical Activities —
Performing physical activities that require considerable use of your arms and
legs and moving your whole body, such as climbing, lifting, balancing, walking,
stooping, and handling materials.
Inspecting Equipment, Structures, or Materials —
Inspecting equipment, structures, or materials to identify the cause of errors
or other problems or defects.
Making Decisions and Solving Problems — Analyzing
information and evaluating results to choose the best solution and solve
problems.
Getting Information — Observing, receiving, and
otherwise obtaining information from all relevant sources.
Handling and Moving Objects — Using hands and
arms in handling, installing, positioning, and moving materials, and
manipulating things.
Developing and Building Teams — Encouraging and
building mutual trust, respect, and cooperation among team members.
Monitoring Processes, Materials, or Surroundings —
Monitoring and reviewing information from materials, events, or the
environment, to detect or assess problems.
Identifying Objects, Actions, and Events —
Identifying information by categorizing, estimating, recognizing differences or
similarities, and detecting changes in circumstances or events.
Coordinating the Work and Activities of Others —
Getting members of a group to work together to accomplish tasks.
Scheduling Work and Activities — Scheduling
events, programs, and activities, as well as the work of others.
Thinking Creatively — Developing, designing, or
creating new applications, ideas, relationships, systems, or products,
including artistic contributions.
Developing Objectives and Strategies —
Establishing long-range objectives and specifying the strategies and actions to
achieve them.
Training and Teaching Others — Identifying the
educational needs of others, developing formal educational or training programs
or classes, and teaching or instructing others.
Processing Information — Compiling, coding,
categorizing, calculating, tabulating, auditing, or verifying information or
data.
Evaluating Information to Determine Compliance with
Standards — Using relevant information and individual judgment to
determine whether events or processes comply with laws, regulations, or
standards.
Documenting/Recording Information — Entering,
transcribing, recording, storing, or maintaining information in written or
electronic/magnetic form.
Monitoring and Controlling Resources — Monitoring
and controlling resources and overseeing the spending of money.
Resolving Conflicts and Negotiating with Others —
Handling complaints, settling disputes, and resolving grievances and conflicts,
or otherwise negotiating with others.
Judging the Qualities of Objects, Services, or People —
Assessing the value, importance, or quality of things or people.
Updating and Using Relevant Knowledge — Keeping
up-to-date technically and applying new knowledge to your job.
Establishing and Maintaining Interpersonal
Relationships — Developing constructive and cooperative working
relationships with others, and maintaining them over time.
Occupational Requirements: Work Activities
In many professions, particularly in roles that
require physical work, communication, and team coordination, the ability to
manage a range of tasks and responsibilities is critical for success. These
activities often include everything from organizing and prioritizing tasks to
maintaining interpersonal relationships. Below is an explanation of the key
work activities and requirements for those in occupations that demand
versatility, physical engagement, and decision-making.
Communicating with Supervisors, Peers, or Subordinates
Effective communication is fundamental in any workplace. It involves providing
information to supervisors, coworkers, and subordinates through various
channels such as telephone, email, written reports, or in person. Clear
communication ensures that all team members understand their roles,
responsibilities, and any changes to tasks or expectations. It also plays a
vital role in feedback exchange, helping workers improve performance and align
with organizational goals.
Organizing, Planning, and Prioritizing Work
Success in any job requires effective planning. This involves developing
specific goals and creating action plans to accomplish work tasks efficiently.
I often have to determine the urgency and importance of tasks to ensure that
deadlines are met and resources are used optimally. This organizational skill
helps avoid confusion, reduces stress, and ensures a smooth workflow throughout
the day.
Performing General Physical Activities
In many roles, physical activity is a major aspect of the job. This may include
using arms and legs for lifting, balancing, climbing, or stooping. Physical
tasks require stamina and strength, and completing them safely is crucial.
Whether it's carrying heavy objects or engaging in physical labor for extended
periods, being physically capable is necessary to perform many occupational
duties.
Inspecting Equipment, Structures, or Materials
Another essential task involves inspecting various items—equipment, materials,
or structures—to identify potential issues. This could mean checking machinery
for defects, ensuring safety standards are met, or reviewing work materials to
spot any inconsistencies or damage. These inspections help prevent accidents,
ensure compliance with safety protocols, and maintain the quality of work.
Making Decisions and Solving Problems
Decision-making is a core requirement in many roles, as it involves evaluating
information and selecting the best solution to challenges that arise. Whether
it's resolving conflicts or determining the best course of action in a given
situation, strong problem-solving skills are essential for effective leadership
and operational efficiency.
Getting Information
In the workplace, it is important to gather information from all relevant
sources to stay informed and make effective decisions. This might involve
observing surroundings, collecting data, or speaking with other workers to
understand the issues at hand. Gathering accurate and timely information
ensures that tasks can be executed according to standards.
Handling and Moving Objects
This activity includes using hands and arms to handle, position, and move
materials or equipment. Whether it's organizing supplies or positioning
equipment, manual dexterity and the ability to manipulate objects efficiently
are necessary for many roles.
Developing and Building Teams
Building trust and fostering cooperation among team members is crucial.
Encouraging teamwork leads to better collaboration and enhanced productivity. A
successful team is one where each member feels respected and valued, which
contributes to high morale and a positive work environment.
Monitoring Processes, Materials, or Surroundings
Monitoring the environment and processes is essential for detecting any
deviations from the norm. Whether it's observing materials to prevent wastage,
reviewing operational processes, or checking safety standards, constant
vigilance ensures that potential problems are addressed before they escalate.
Coordinating the Work and Activities of Others
Effective coordination ensures that all team members work in harmony to achieve
common goals. This involves getting workers to collaborate, delegating tasks,
and ensuring everyone is on track to meet deadlines.
Scheduling Work and Activities
Scheduling is necessary to ensure that tasks are carried out efficiently. By
planning work schedules, I can allocate time for various activities, coordinate
resources, and ensure tasks are completed in a timely manner.
Training and Teaching Others
Training others is an important part of developing skills and ensuring that
knowledge is passed on. This might involve creating training programs or
providing guidance to new workers. Helping others learn the necessary skills
leads to better overall performance.
Evaluating Information to Determine Compliance with
Standards
Evaluating work processes and materials against established standards is
important to ensure compliance with regulations or laws. This activity helps
maintain high standards of quality and safety within the organization.
Resolving Conflicts and Negotiating with Others
Resolving disputes and conflicts is a common requirement in any team setting.
By addressing grievances and finding amicable solutions, I can maintain a
positive work environment and ensure that issues don’t disrupt workflow.
Updating and Using Relevant Knowledge
Keeping up with the latest knowledge and trends in your field ensures that your
skills stay relevant. Applying new insights to your job helps improve
performance and allows you to stay competitive in the workplace.
Establishing and Maintaining Interpersonal
Relationships
Building and maintaining strong working relationships with coworkers,
supervisors, and subordinates ensures a positive and collaborative work
environment. These relationships promote a culture of mutual respect and
cooperation, leading to more efficient teamwork.
In summary, the ability to manage a variety of work
activities—ranging from physical tasks and inspections to communication,
problem-solving, and team-building—is crucial for success in many occupations.
Balancing these responsibilities requires adaptability, organization, and
strong interpersonal skills.
Detailed Work Activities
Clean facilities or sites.
Dispose of trash or waste materials.
Clean building walls or flooring.
Confer with coworkers to coordinate maintenance or
cleaning activities.
Monitor building premises to ensure occupant or
visitor safety.
Prepare chemicals for work application.
Clean furniture or fixtures.
Clean equipment or supplies.
Select equipment, materials, or supplies for cleaning
or maintenance activities.
Drive trucks or other vehicles to or at work sites.
Remove snow.
Maintain equipment or systems to ensure proper
functioning.
Move furniture.
Decorate indoor or outdoor spaces.
Treat facilities to eliminate pests.
Operate grounds maintenance equipment.
Remove debris from work sites.
Trim trees or other vegetation.
Detailed Work Activities
In many industries, particularly in facilities
management, maintenance, and janitorial services, the role requires a variety
of tasks to ensure the cleanliness, safety, and functionality of buildings and
workspaces. These detailed activities ensure that work environments remain
conducive to productivity, health, and safety. Below is an explanation of key
tasks and responsibilities commonly associated with these roles.
Clean Facilities or Sites
Cleaning facilities or sites is a fundamental activity that involves ensuring
that buildings and outdoor spaces are free from dirt, dust, and debris. Regular
cleaning promotes a hygienic and comfortable environment for occupants,
preventing the buildup of harmful substances and improving overall aesthetics.
Dispose of Trash or Waste Materials
Disposing of waste materials is another essential task. Proper trash removal
ensures that waste does not accumulate in workspaces or public areas. Workers
must follow proper procedures to segregate and dispose of materials in
accordance with environmental regulations and workplace guidelines,
contributing to a cleaner and more organized environment.
Clean Building Walls or Flooring
Cleaning walls and flooring requires specialized techniques and equipment
depending on the surface material. These activities contribute to maintaining
the appearance and integrity of the building, ensuring that floors remain
slip-resistant and walls are free from stains, dirt, and grime.
Confer with Coworkers to Coordinate Maintenance or
Cleaning Activities
Coordination between coworkers is essential in any maintenance or cleaning
task. Workers often need to communicate to ensure that cleaning schedules do
not overlap with maintenance activities and that all areas are covered
efficiently. This teamwork ensures smooth operations and prevents disruptions
to building occupants.
Monitor Building Premises to Ensure Occupant or
Visitor Safety
Ensuring safety is a key responsibility in facilities maintenance. Monitoring
the premises for potential hazards—such as wet floors, broken equipment, or
security issues—helps prevent accidents and ensures the well-being of visitors
and occupants. This task may involve regular inspections and immediate
reporting of safety concerns.
Prepare Chemicals for Work Application
For many cleaning or pest control tasks, workers must prepare chemicals and
solutions properly. Ensuring the correct formulation of cleaning agents or pest
control chemicals is important for safety and effectiveness. Employees need to
follow safety guidelines, including wearing protective gear and storing
chemicals properly.
Clean Furniture or Fixtures
Cleaning furniture and fixtures, such as desks, chairs, light fixtures, and
mirrors, helps maintain the cleanliness and appearance of a building. Regular
maintenance of these items prevents the buildup of dirt and extends their
lifespan.
Clean Equipment or Supplies
Cleaning equipment and supplies ensures they are in good condition for future
use. This includes disinfecting tools such as mops, vacuums, and pressure
washers, as well as maintaining the hygiene of consumables like towels or
wipes.
Select Equipment, Materials, or Supplies for Cleaning
or Maintenance Activities
Choosing the appropriate tools, materials, or cleaning agents is an important
task. For instance, selecting the right cleaning products for specific surfaces
ensures effective cleaning without damaging materials. Similarly, choosing the
right maintenance tools guarantees the proper care and repair of equipment.
Drive Trucks or Other Vehicles to or at Work Sites
For tasks that require traveling to various locations, driving trucks or other
vehicles is essential. This activity may include transporting cleaning
supplies, equipment, or materials to different work sites or across large
premises.
Remove Snow
In colder climates, snow removal is an important task. Clearing snow from
walkways, parking lots, and entrances ensures safe passage for employees,
visitors, and residents. Snow removal is often time-sensitive and requires
specialized equipment to handle heavy snowfalls.
Maintain Equipment or Systems to Ensure Proper
Functioning
Regular maintenance of equipment, such as HVAC systems, cleaning machines, or
electrical systems, is critical for preventing breakdowns. This involves
inspecting, lubricating, or replacing parts to keep machinery functioning
effectively and safely.
Move Furniture
Moving furniture as part of cleaning or reorganization tasks is a common
responsibility. It could include repositioning desks, chairs, or equipment to
facilitate cleaning or to prepare a space for new tenants or events.
Decorate Indoor or Outdoor Spaces
Decorating spaces, whether for seasonal events, celebrations, or regular
aesthetic improvements, involves setting up decor items such as flowers,
banners, or lights. This task is particularly common in settings like hotels,
office buildings, or event venues.
Treat Facilities to Eliminate Pests
Pest control is another important task in facilities management. Treating
buildings to eliminate pests such as rodents, insects, or other unwanted
critters helps maintain a clean and healthy environment. Workers may apply
chemical treatments or set traps as necessary.
Operate Grounds Maintenance Equipment
For tasks involving landscaping, employees often use equipment such as
lawnmowers, hedge trimmers, and leaf blowers. These activities ensure that
outdoor spaces are neat and presentable, contributing to the aesthetic appeal
of the premises.
Remove Debris from Work Sites
Cleaning up debris, such as fallen branches, litter, or construction waste, is
crucial for maintaining a safe and tidy environment. This activity can be part
of regular site upkeep or specific to events or maintenance activities.
Trim Trees or Other Vegetation
Trimming trees and vegetation helps maintain the appearance and health of
outdoor spaces. Regular pruning prevents overgrowth and ensures that plants are
not obstructing walkways or building features, while also contributing to the
overall beauty of the area.
In summary, the detailed work activities involved in
facility and maintenance roles are diverse and crucial to maintaining clean,
safe, and functional environments. From routine cleaning and snow removal to
pest control and grounds maintenance, these tasks ensure the upkeep of both
indoor and outdoor spaces. Properly executing these activities requires
attention to detail, communication, and the right set of skills and tools.
Detailed Work Activities
In many industries, particularly in facilities
management, maintenance, and janitorial services, I am required to handle a
variety of tasks to ensure the cleanliness, safety, and functionality of
buildings and workspaces. These activities are crucial to maintaining
environments that are conducive to productivity, health, and safety. Below, I
explain the key tasks and responsibilities I commonly take on in my role.
Clean Facilities or Sites
Cleaning facilities or sites is a fundamental activity I perform regularly.
This involves ensuring that buildings and outdoor spaces are free from dirt,
dust, and debris. Through consistent cleaning, I help maintain a hygienic and
comfortable environment for occupants, preventing the buildup of harmful
substances and improving overall aesthetics.
Dispose of Trash or Waste Materials
Disposing of waste materials is another essential task. I make sure that trash
is properly removed so that waste does not accumulate in workspaces or public
areas. I follow appropriate procedures for segregating and disposing of
materials in compliance with environmental regulations and workplace
guidelines, contributing to a cleaner and more organized environment.
Clean Building Walls or Flooring
I also clean walls and flooring, which requires specialized techniques and
equipment depending on the surface material. These activities help me maintain
the building's appearance and integrity, ensuring that floors remain
slip-resistant and walls stay free from stains, dirt, and grime.
Confer with Coworkers to Coordinate Maintenance or
Cleaning Activities
Coordination with coworkers is essential in my work. I often need to
communicate with my team to ensure that cleaning schedules do not conflict with
maintenance activities and that all areas are covered efficiently. This
teamwork ensures smooth operations and prevents disruptions to building
occupants.
Monitor Building Premises to Ensure Occupant or
Visitor Safety
Ensuring safety is a key responsibility I take seriously. I monitor the
premises for potential hazards—such as wet floors, broken equipment, or
security issues—to help prevent accidents and ensure the well-being of visitors
and occupants. This task often involves regular inspections and immediate
reporting of any safety concerns.
Prepare Chemicals for Work Application
For cleaning or pest control tasks, I prepare chemicals and solutions
carefully. It is important to ensure the correct formulation of cleaning agents
or pest control chemicals to guarantee safety and effectiveness. I follow
safety guidelines, including wearing protective gear and storing chemicals
properly.
Clean Furniture or Fixtures
Cleaning furniture and fixtures such as desks, chairs, light fixtures, and
mirrors is part of my regular responsibilities. I help maintain the cleanliness
and appearance of the building, ensuring that these items are free from dirt
and extending their lifespan.
Clean Equipment or Supplies
I also clean the equipment and supplies I use, such as mops, vacuums, and
pressure washers. Ensuring these items are in good condition and disinfected
helps ensure their effectiveness for future use.
Select Equipment, Materials, or Supplies for Cleaning
or Maintenance Activities
Choosing the right tools, materials, and cleaning agents is important in my
role. I ensure I select the appropriate products for specific surfaces and
tasks, ensuring effective cleaning and maintenance without causing damage.
Drive Trucks or Other Vehicles to or at Work Sites
I often need to drive trucks or other vehicles to transport cleaning supplies,
equipment, or materials to various work sites or across large premises. This is
essential for tasks that require traveling to different locations.
Remove Snow
In colder climates, snow removal is an important task I manage. I clear snow
from walkways, parking lots, and entrances, ensuring safe passage for
employees, visitors, and residents. This activity is time-sensitive and
requires specialized equipment to handle heavy snowfalls.
Maintain Equipment or Systems to Ensure Proper
Functioning
Regular maintenance of equipment, such as HVAC systems, cleaning machines, or
electrical systems, is critical to prevent breakdowns. I inspect, lubricate,
and replace parts as needed to keep machinery functioning effectively and
safely.
Move Furniture
Part of my job involves moving furniture to facilitate cleaning or to prepare
spaces for events or new tenants. I move desks, chairs, and equipment to
reorganize or refresh spaces.
Decorate Indoor or Outdoor Spaces
I also handle decorating tasks, whether for seasonal events, celebrations, or
aesthetic improvements. This may involve setting up decor items like flowers,
banners, or lights to enhance indoor or outdoor spaces, especially in hotels,
office buildings, or event venues.
Treat Facilities to Eliminate Pests
Pest control is another responsibility I manage. I treat facilities to
eliminate pests such as rodents and insects, helping to maintain a clean and
healthy environment. This may involve applying chemical treatments or setting
traps.
Operate Grounds Maintenance Equipment
I also operate grounds maintenance equipment, such as lawnmowers, hedge
trimmers, and leaf blowers, to keep outdoor spaces neat and presentable. These
activities contribute to the overall aesthetic appeal of the premises.
Remove Debris from Work Sites
I clean up debris, such as fallen branches, litter, or construction waste, to
maintain a safe and tidy environment. Whether part of regular upkeep or a
special maintenance task, this work is essential to ensuring a clean site.
Trim Trees or Other Vegetation
Trimming trees and vegetation helps me maintain the appearance and health of
outdoor spaces. I ensure that plants do not obstruct walkways or building
features, and I contribute to the beauty of the area by preventing overgrowth.
In summary, my role involves a wide variety of tasks
that are crucial to maintaining clean, safe, and functional environments. From
routine cleaning and snow removal to pest control and grounds maintenance,
these activities ensure that both indoor and outdoor spaces remain in good
condition. Properly executing these tasks requires attention to detail,
effective communication, and the right skills and tools.
Work Context
Wear Common Protective or Safety Equipment such as
Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets —
84% responded “Every day.”
Spend Time Walking and Running — 61% responded
“Continually or almost continually.”
Structured versus Unstructured Work — 58%
responded “A lot of freedom.”
Freedom to Make Decisions — 51% responded “A lot
of freedom.”
Face-to-Face Discussions — 57% responded “Every
day.”
Indoors, Environmentally Controlled — 79%
responded “Every day.”
Spend Time Using Your Hands to Handle, Control, or
Feel Objects, Tools, or Controls — 56% responded “Continually or almost
continually.”
Spend Time Standing — 47% responded “Continually
or almost continually.”
Responsible for Others' Health and Safety — 47%
responded “Very high responsibility.”
Contact With Others — 39% responded “Constant
contact with others.”
Electronic Mail — 34% responded “Every day.”
Spend Time Making Repetitive Motions — 42%
responded “More than half the time.”
Exposed to Disease or Infections — 43% responded
“Every day.”
Importance of Being Exact or Accurate — 50%
responded “Very important.”
Work With Work Group or Team — 44% responded
“Important.”
Coordinate or Lead Others — 29% responded “Not
important at all.”
Frequency of Decision Making — 42% responded
“Every day.”
Physical Proximity — 32% responded “Moderately
close (at arm's length).”
Spend Time Kneeling, Crouching, Stooping, or Crawling —
42% responded “Less than half the time.”
In facilities management and related roles, work
context plays a significant part in shaping the daily responsibilities and
environment. The nature of this work requires a variety of tasks that involve
both physical activity and interpersonal interaction, often under specific
conditions that prioritize safety, accuracy, and teamwork.
Safety Equipment
The use of safety gear is an everyday requirement for employees in facilities
management. The majority of workers (84%) wear common protective equipment such
as safety shoes, glasses, gloves, hearing protection, hard hats, or life
jackets daily. This is essential to ensure safety in environments where hazards
may exist, such as construction sites, maintenance areas, or locations with
high foot traffic. The consistent use of safety equipment is part of
maintaining workplace safety standards and complying with regulations.
Physical Activity
Many aspects of the job involve physical exertion. For example, 61% of workers
report that walking and running are part of their continuous or near-continuous
tasks. This could involve inspecting facilities, moving furniture, or
participating in emergency response activities. Similarly, 47% of workers find
themselves standing continually or almost continually, as they manage or
oversee operations, conduct inspections, or interact with other team members
and occupants. Tasks requiring handling tools or controls are also physically
demanding, with 56% of workers engaged in this type of activity consistently.
Work Structure and Autonomy
Facilities management jobs often provide a fair amount of freedom, as 58% of
respondents indicate they experience a lot of freedom in their work structure.
Workers are typically given the autonomy to decide how to prioritize tasks and
manage their schedules, which can vary from day to day. However, despite the
freedom, workers are still expected to meet established safety and maintenance
standards. A similar percentage (51%) feels they have the freedom to make
decisions, enabling them to respond quickly to changing conditions or
emergencies.
Interpersonal Interaction
Interaction with others is a regular part of the job. About 57% of workers
engage in face-to-face discussions daily, which may include coordinating with
coworkers, reporting to supervisors, or communicating with building occupants.
In certain situations, workers may be in constant contact with others, with 39%
of respondents indicating that they maintain continuous communication with
colleagues or clients. Collaboration is also an essential aspect of the role,
with 44% of workers indicating the importance of working within a team.
Work Environment and Repetition
A significant portion of workers (79%) operate in an indoor, environmentally
controlled setting, such as offices, conference rooms, or industrial buildings.
The environment may be quiet and comfortable, but workers also need to adapt to
tasks involving repetitive motions (42%) or exposure to physical strain, such
as kneeling, stooping, or crawling (42%).
Health and Safety Responsibility
The responsibility for others' health and safety is a critical aspect of the
job, with 47% of workers indicating a very high level of responsibility in this
area. Given the nature of the work, facilities managers must stay vigilant
about potential hazards and take immediate action to prevent accidents or
injuries. Additionally, workers are often exposed to disease or infections
(43%), particularly in environments like hospitals or public buildings,
requiring adherence to hygiene protocols.
Decision Making and Precision
Decision-making is a crucial part of facilities management, with 42% of workers
making decisions daily. These decisions may involve choosing the right tools,
planning maintenance schedules, or responding to emergencies. The need for
accuracy is also emphasized, with 50% of workers indicating that being exact is
of very high importance to their role.
In facilities management and related roles, my work
context plays a significant part in shaping my daily responsibilities and
environment. The nature of my work requires a variety of tasks that involve
both physical activity and interpersonal interaction, often under specific
conditions that prioritize safety, accuracy, and teamwork.
Safety Equipment
I wear safety gear every day as part of my job. Like many others in this field,
I consistently use protective equipment such as safety shoes, glasses, gloves,
hearing protection, hard hats, or life jackets. This is essential to ensure my
safety in environments where hazards may exist, like construction sites,
maintenance areas, or locations with high foot traffic. Consistently wearing
this equipment helps me maintain workplace safety standards and comply with
regulations.
Physical Activity
Physical exertion is a big part of my day. I spend a lot of time walking and
running, whether I’m inspecting facilities, moving furniture, or participating
in emergency response activities. Standing is also a common task for me, as I
often find myself standing continually or almost continually while managing or
overseeing operations, conducting inspections, or interacting with team members
and building occupants. I also handle tools and controls consistently, which
adds to the physical demands of the job.
Work Structure and Autonomy
I enjoy a fair amount of freedom in my role. Like many others, I get to decide
how to prioritize tasks and manage my schedule, which can vary from day to day.
Despite this freedom, I’m still expected to meet established safety and
maintenance standards. I also have the autonomy to make decisions, which
enables me to respond quickly to changing conditions or emergencies.
Interpersonal Interaction
Interacting with others is a regular part of my work. I engage in face-to-face
discussions every day, whether it’s coordinating with coworkers, reporting to
supervisors, or communicating with building occupants. In some situations, I’m
in constant contact with others, maintaining continuous communication with
colleagues or clients. Working within a team is also an essential part of my
role, and I value collaborating with others to achieve the best outcomes.
Work Environment and Repetition
I work primarily indoors, in environmentally controlled settings such as
offices, conference rooms, or industrial buildings, which makes the environment
comfortable. However, I also have to adapt to tasks involving repetitive
motions, like handling tools or controls, and I occasionally experience
physical strain, such as kneeling, stooping, or crawling. These tasks can
become physically demanding but are an important part of the job.
Health and Safety Responsibility
I carry a high level of responsibility for the health and safety of others in
my workplace. I must stay vigilant about potential hazards and take immediate
action to prevent accidents or injuries. Additionally, I am often exposed to
disease or infections, especially in environments like hospitals or public
buildings, so adhering to hygiene protocols is crucial.
Decision Making and Precision
Decision-making is an integral part of my job. I make decisions daily, such as
choosing the right tools, planning maintenance schedules, or responding to
emergencies. Being precise is also very important to me, as accuracy is crucial
to the success of my work and the safety of those around me.
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