PHARMACY TECH

 

 

 

Pharmacy Technicians

 

 

Prepare medications under the direction of a pharmacist. May measure, mix, count out, label, and record amounts and dosages of medications according to prescription orders.

Sample of reported job titles: Accredited Pharmacy Technician, Certified Pharmacy Technician (CPhT), Chemotherapy Pharmacy Technician (Chemo Pharmacy Technician), Compounding Technician, OR Pharmacy Tech (Operating Room Pharmacy Tech), RPhT (Registered Pharmacy Technician)

 

 

Pharmacy technicians play a critical role in the healthcare system, supporting pharmacists in the preparation and distribution of medications to patients. Their work ensures that medications are provided in an accurate and safe manner. Pharmacy technicians are tasked with a variety of responsibilities, which include preparing medications according to prescription orders, measuring, mixing, counting, labeling, and recording dosages and medication amounts.

The primary function of a pharmacy technician is to assist the pharmacist in preparing medications for patients, ensuring that each medication is dispensed accurately and according to the physician's instructions. This can include tasks such as measuring liquid medications, counting pills, preparing compounded medications (which involve mixing drugs to create a specific dosage form), and labeling prescriptions. Pharmacy technicians are also responsible for maintaining accurate records of prescriptions, dosages, and quantities dispensed to ensure the integrity of the patient’s treatment.

In addition to preparing medications, pharmacy technicians help manage the inventory of medications in the pharmacy. They are responsible for ensuring that medications are stocked and readily available, conducting inventory checks, and reordering medications as necessary. Pharmacy technicians must also maintain a clean and organized work environment, ensuring that all equipment, supplies, and medication storage areas are appropriately maintained.

Pharmacy technicians may work in a variety of settings, including retail pharmacies, hospitals, long-term care facilities, and clinics. In hospital settings, specialized pharmacy technicians, such as chemotherapy pharmacy technicians, focus on the preparation of medications specifically for cancer patients. They may work with hazardous medications and must follow strict safety protocols. Operating room pharmacy technicians (OR pharmacy techs) are another specialized category, working directly in the operating room to prepare and manage medications for surgeries.

Certification and training are essential for pharmacy technicians. Many technicians pursue certification from professional organizations such as the Pharmacy Technician Certification Board (PTCB), which offers the Certified Pharmacy Technician (CPhT) credential. Certification often requires passing an exam and meeting continuing education requirements to ensure that pharmacy technicians are up to date on best practices, medication safety, and regulatory standards. In addition to certification, some states or employers may require pharmacy technicians to register with the state board of pharmacy or meet additional training requirements.

Pharmacy technicians need strong attention to detail, organizational skills, and the ability to follow instructions precisely. They must be familiar with medications, drug interactions, and proper dosage forms, as mistakes in medication preparation can have serious consequences. Additionally, technicians must adhere to confidentiality requirements and maintain patient privacy in all aspects of their work.

Overall, pharmacy technicians play a vital role in the healthcare system by supporting pharmacists and ensuring that patients receive their prescribed medications safely and accurately. The specialized training and certifications they acquire help ensure they are equipped to handle various tasks and challenges in a dynamic and ever-evolving healthcare environment.

As a pharmacy technician, I play a critical role in the healthcare system by supporting pharmacists in the preparation and distribution of medications to patients. My work ensures that medications are provided accurately and safely. I am tasked with a variety of responsibilities, including preparing medications according to prescription orders, measuring, mixing, counting, labeling, and recording dosages and medication amounts.

My primary function is to assist the pharmacist in preparing medications for patients, ensuring that each medication is dispensed accurately and according to the physician's instructions. This includes tasks like measuring liquid medications, counting pills, preparing compounded medications (mixing drugs to create specific dosage forms), and labeling prescriptions. I am also responsible for maintaining accurate records of prescriptions, dosages, and quantities dispensed to ensure the integrity of the patient's treatment.

In addition to preparing medications, I help manage the inventory of medications in the pharmacy. I am responsible for ensuring that medications are stocked and readily available, conducting inventory checks, and reordering medications as necessary. I also make sure that the work environment is clean and organized, ensuring that all equipment, supplies, and medication storage areas are properly maintained.

I can work in a variety of settings, including retail pharmacies, hospitals, long-term care facilities, and clinics. In hospital settings, I may specialize as a chemotherapy pharmacy technician, focusing on the preparation of medications for cancer patients, which involves working with hazardous medications and following strict safety protocols. I can also work as an operating room pharmacy technician (OR pharmacy tech), where I prepare and manage medications for surgeries directly in the operating room.

Certification and training are essential in my role. I’ve pursued certification from professional organizations like the Pharmacy Technician Certification Board (PTCB), which offers the Certified Pharmacy Technician (CPhT) credential. Certification often requires passing an exam and meeting continuing education requirements to ensure that I am up to date on best practices, medication safety, and regulatory standards. Depending on the state or employer, I may also need to register with the state board of pharmacy or meet additional training requirements.

As a pharmacy technician, I need to have strong attention to detail, organizational skills, and the ability to follow instructions precisely. I must be familiar with medications, drug interactions, and proper dosage forms, as any mistake in medication preparation could have serious consequences. Additionally, I adhere to confidentiality requirements and ensure patient privacy in all aspects of my work.

Overall, I play a vital role in the healthcare system by supporting pharmacists and ensuring that patients receive their prescribed medications safely and accurately. The specialized training and certifications I’ve acquired help ensure that I am equipped to handle various tasks and challenges in this dynamic and ever-evolving healthcare environment.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Occupation-Specific Information

Tasks

 

Receive written prescription or refill requests and verify that information is complete and accurate.

 

Enter prescription information into computer databases.

 

Establish or maintain patient profiles, including lists of medications taken by individual patients.

 

Maintain proper storage and security conditions for drugs.

 

Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.

 

Answer telephones, responding to questions or requests.

 

Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.

 

Operate cash registers to accept payment from customers.

 

Price and file prescriptions that have been filled.

 

Mix pharmaceutical preparations, according to written prescriptions.

 

Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer.

 

Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods.

 

Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.

 

Compute charges for medication or equipment dispensed to hospital patients and enter data in computer.

 

Prepare and process medical insurance claim forms and records.

 

Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.

 

Restock intravenous (IV) supplies and add measured drugs or nutrients to IV solutions under sterile conditions to prepare IV packs for various uses, such as chemotherapy medication.

 

Supply and monitor robotic machines that dispense medicine into containers and label the containers.

 

Deliver medications or pharmaceutical supplies to patients, nursing stations, or surgery.

 

Maintain and merchandise home healthcare products or services.

 

Price stock and mark items for sale.

 

 

 

 

 

As a pharmacy technician, my tasks are diverse and essential in supporting the overall operation of the pharmacy. One of my primary responsibilities is to receive written prescriptions or refill requests and verify that all information is complete and accurate. This ensures that patients receive the correct medication in the proper dosages and that no errors are made. After confirming the details, I enter the prescription information into computer databases, maintaining accurate records of all medications dispensed.

In addition to managing prescription data, I establish and maintain patient profiles. These profiles include lists of medications taken by individual patients, which allows for easy reference and helps avoid medication errors or interactions. I also play a role in maintaining proper storage and security conditions for drugs, ensuring that medications are kept in compliance with safety regulations to prevent contamination or degradation.

I assist with managing the inventory of medications and supplies. I receive and store incoming supplies, verify quantities against invoices, and check for outdated medications in current inventory. If I identify any shortages or expired items, I inform supervisors so they can place orders or take necessary actions. Along with inventory control, I also answer telephones, responding to inquiries or directing patients to the pharmacist for more detailed medication information.

Customer service is another important aspect of my job. I help customers by answering simple questions, locating products, and referring them to the pharmacist when they need more complex medication advice. Additionally, I operate the cash register to process customer payments, price, and file prescriptions that have been filled, ensuring proper documentation and accurate charges for medications.

My role also includes tasks such as mixing pharmaceutical preparations according to written prescriptions and prepacking bulk medicines into bottles for dispensing. This involves adhering to strict guidelines and safety measures to ensure that the medications are prepared correctly. I may also be involved in ordering, labeling, and counting stock of medications, chemicals, and supplies, entering the necessary data into the computer system for inventory purposes.

Another key responsibility is to clean and maintain equipment or work areas, ensuring that the environment is sterile and safe. This includes sterilizing glassware and other equipment according to prescribed methods. I also prepare and process medical insurance claim forms and records, ensuring proper documentation for patient billing and reimbursement purposes.

In specialized settings, I may handle tasks such as transferring medication from vials to sterile syringes using aseptic techniques, or restocking intravenous (IV) supplies. I might also assist in adding measured drugs or nutrients to IV solutions, especially when preparing IV packs for treatments such as chemotherapy. Additionally, I may be responsible for supplying and monitoring robotic machines that dispense medication into containers and affix labels.

Finally, I may deliver medications or pharmaceutical supplies to patients, nursing stations, or surgical units, ensuring timely and accurate delivery. In some cases, I may be involved in merchandising home healthcare products or services, pricing stock, and marking items for sale. Through these tasks, I support the safe, efficient, and effective operation of the pharmacy, ensuring that patients receive the care and medication they need.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Technology Skills

 

Accounting software — Billing and reimbursement software

 

Data base user interface and query software — Database software; Drug compatibility software

 

Electronic mail software — Microsoft Outlook 

 

Enterprise resource planning ERP software — Pharmacy management software

 

Inventory management software — Pyxis MedStation software

 

Label making software — Label-making software

 

Medical software — Medical condition coding software; MEDITECH software  ; Patient record maintenance software; Pharmaceutical software; 2 more

 

Office suite software — Microsoft Office software 

 

Point of sale POS software

 

Presentation software — Microsoft PowerPoint 

 

Spreadsheet software — Microsoft Excel 

 

Word processing software — Microsoft Word 

 

 

As a pharmacy technician, I utilize various technology skills and software tools to efficiently manage medication dispensing, inventory, patient records, and pharmacy operations. These tools are essential for ensuring accuracy, compliance, and smooth workflow within the pharmacy.

One of the key tools I use is accounting software, specifically billing and reimbursement software. This helps me process payments, generate invoices, and handle insurance claims. It ensures that the pharmacy receives proper reimbursement for medications and services provided to patients, and helps maintain accurate financial records.

In managing patient and prescription data, I work with database software and query tools. These tools allow me to organize and retrieve essential information quickly. For instance, I use drug compatibility software to verify potential interactions between medications, ensuring that patients receive safe and appropriate treatment. Additionally, I access pharmacy management software, a type of enterprise resource planning (ERP) software, to track prescriptions, manage orders, and monitor medication dispensation throughout the pharmacy.

Inventory management software is crucial for maintaining stock levels, managing medication orders, and preventing shortages or overstocking. Pyxis MedStation software, in particular, helps manage automated dispensing systems, allowing for more efficient and accurate medication distribution within the pharmacy. I use this software to track medications, maintain inventory records, and ensure that all products are stored and dispensed correctly.

Label-making software is another important tool, as it helps me generate accurate medication labels with crucial information such as patient instructions, dosage, and warnings. I also use medical software to maintain patient records and coding information. Medical condition coding software allows me to assign appropriate codes to diagnoses, while MEDITECH software is used for accessing and maintaining patient medical records. Pharmaceutical software helps manage drug interactions, side effects, and dosage information, providing important insights for patient care.

I also rely on office suite software like Microsoft Office, which includes tools such as Microsoft Word for documentation, Microsoft Excel for tracking inventory and patient data in spreadsheets, and Microsoft PowerPoint for creating presentations. These tools are useful for organizing information, presenting data, and creating reports.

Point of sale (POS) software is an essential tool for processing customer transactions, managing payments, and handling sales records. I use POS software to ensure smooth transactions and maintain accurate sales data. Whether I'm assisting customers with prescription pickups or processing retail sales, this software helps ensure efficiency and accuracy.

Lastly, electronic mail software like Microsoft Outlook is a vital communication tool. I use it to communicate with pharmacists, suppliers, patients, and other healthcare professionals, ensuring that important information is exchanged in a timely and organized manner.

Overall, these technology skills and software tools help streamline the various responsibilities of a pharmacy technician. By leveraging these technologies, I can ensure that medications are accurately dispensed, patient records are well-maintained, and the pharmacy operates efficiently, all while providing excellent care and service to patients.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Occupational Requirements

Work Activities

 

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

 

Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

 

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

 

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

 

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

 

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

 

Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

 

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

 

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

 

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

 

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

 

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

 

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

 

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

 

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

 

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

 

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

 

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

 

Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

 

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

 

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

 

Inspecting Equipment, Structures, or Materials — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

 

Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.

 

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

 

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

 

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

 

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

As a pharmacy technician, the work activities I engage in require a blend of technical expertise, interpersonal skills, and an ability to handle multiple tasks efficiently. These activities are fundamental to ensuring that medications are dispensed accurately, patient safety is maintained, and the pharmacy runs smoothly.

One of the key tasks I perform is getting information from various sources. This includes gathering prescription details from patients, verifying insurance information, and ensuring that prescription orders are complete and accurate. I also stay informed about changes in drug protocols, regulations, and pharmacy practices, so I am constantly learning and adapting to new information.

I regularly work with computers to input prescription data, manage inventory, and process information related to patient care. I use pharmacy management software, billing systems, and inventory tracking tools to ensure that all relevant information is up-to-date and accurate. These systems help me track prescriptions, handle patient records, and manage medication stock.

A critical part of my role involves evaluating information to determine compliance with standards. For example, I check prescriptions for accuracy, ensure medications are stored correctly, and monitor that all activities follow state and federal laws. My ability to assess information and ensure compliance is crucial for patient safety and the pharmacy's operational integrity.

Processing information is another vital task, as I handle large volumes of data, including prescription orders, patient details, and medication stock levels. This often involves verifying quantities, categorizing medications, and calculating dosages. Accuracy in processing information is key to ensuring the correct medication is dispensed.

Documenting and recording information is an ongoing responsibility. I maintain detailed records of prescriptions filled, patient profiles, and medication inventory. This documentation is essential for tracking treatment history, ensuring that medications are administered correctly, and adhering to legal requirements.

Establishing and maintaining interpersonal relationships is also part of my daily routine. I interact with pharmacists, patients, and other healthcare professionals to coordinate care, answer questions, and provide customer service. Building strong, cooperative relationships is essential for creating a positive work environment and ensuring effective communication within the healthcare team.

I am also involved in monitoring processes, materials, or surroundings to identify any issues. This might involve reviewing medication stocks, checking for expired drugs, or ensuring proper storage conditions. Monitoring these elements helps prevent errors and ensures that the pharmacy remains compliant with regulatory standards.

Performing for or working directly with the public is a significant aspect of my job. Whether I am answering customer inquiries, providing medication advice, or assisting patients in the pharmacy, I interact with the public regularly. These interactions require a patient and helpful demeanor, as well as the ability to convey complex medical information clearly.

In terms of communicating with supervisors, peers, or subordinates, I provide updates on prescription orders, inventory levels, and any issues that may arise. Effective communication is critical in ensuring that tasks are completed accurately and that the team is aligned in its objectives.

Finally, I engage in making decisions and solving problems. This might include resolving prescription discrepancies, identifying and addressing medication shortages, or troubleshooting any technical issues with pharmacy equipment or software.

Overall, my role as a pharmacy technician involves a variety of work activities that require me to balance technical tasks with customer service, communication, and problem-solving skills. By staying organized and focused, I ensure that the pharmacy operates efficiently and that patients receive safe, accurate care.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Detailed Work Activities

 

Perform clerical work in medical settings.

 

Verify accuracy of patient information.

 

Enter codes or other information into computers.

 

Enter information into databases or software programs.

 

Enter patient or treatment data into computers.

 

Process medical billing information.

 

Record patient medical histories.

 

Maintain inventory of medical supplies or equipment.

 

Prepare medications or medical solutions.

 

Clean medical equipment or facilities.

 

Maintain medical equipment or instruments.

 

Sterilize medical equipment or instruments.

 

Merchandise healthcare products or services.

 

 

As a pharmacy technician, I am responsible for a variety of detailed work activities that contribute to the smooth operation of the pharmacy and ensure the safe and accurate dispensing of medications. These activities require a blend of technical expertise, organizational skills, and attention to detail to meet the needs of both patients and the healthcare system.

One of the fundamental tasks I perform is clerical work in medical settings, which involves maintaining organized records, managing patient files, and ensuring that all necessary documents are up-to-date. I process incoming prescriptions, verify the accuracy of patient information, and ensure all required details are included. Accurate data entry is crucial for preventing errors and ensuring patient safety.

Verifying the accuracy of patient information is a core responsibility. I double-check prescription details, including the patient's name, birth date, insurance information, and medication orders. Ensuring that this information is correct is critical for preventing medication errors and ensuring proper billing and reimbursement.

I also enter codes or other information into computers, such as ICD codes (International Classification of Diseases) for medical diagnoses and other relevant data. This information is crucial for proper documentation, insurance claims, and medical record keeping. Additionally, I enter information into databases or software programs, using pharmacy management software to update patient profiles, track medication history, and manage prescription refills.

A significant part of my job involves processing medical billing information. I verify insurance coverage, submit claims for medications dispensed, and ensure that the billing is accurate and in compliance with healthcare regulations. This task requires careful attention to detail to ensure that patients are correctly billed and that the pharmacy is reimbursed appropriately for services rendered.

I am also tasked with recording patient medical histories in electronic health records (EHR) systems. This involves documenting past prescriptions, allergies, medical conditions, and other relevant information that helps healthcare providers make informed decisions regarding treatment plans.

In addition to administrative tasks, I maintain inventory of medical supplies or equipment. This includes tracking stock levels, ordering new supplies, and ensuring that medications and medical tools are available when needed. I monitor the expiration dates of medications and remove expired stock to prevent errors.

Preparing medications or medical solutions is another essential duty. I follow written prescriptions to mix, package, and label medications according to specific instructions. Whether it involves dispensing pills, preparing IV solutions, or compounding custom medications, I take care to follow all necessary procedures to ensure accuracy and safety.

I also have responsibilities related to cleaning medical equipment or facilities. Keeping work areas sanitized is critical for preventing contamination and maintaining a safe environment for both patients and staff. This includes cleaning tools, counters, and other surfaces in the pharmacy.

Maintaining and sterilizing medical equipment or instruments is another key part of my role. Some equipment, especially those used in sterile preparations, must be cleaned and sterilized before use to prevent infections and ensure the effectiveness of treatments.

Finally, I assist in merchandising healthcare products or services. This involves displaying over-the-counter medications, medical devices, and healthcare products, and providing guidance to customers about their use. I ensure that products are properly labeled, stored, and available for customers to purchase as needed.

In summary, the detailed work activities I perform as a pharmacy technician are varied and essential for ensuring the smooth functioning of the pharmacy, maintaining patient safety, and supporting the healthcare system. Each task, whether administrative, technical, or patient-facing, contributes to the overall goal of providing accurate, efficient, and compassionate care.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Work Context

 

Importance of Being Exact or Accurate — 98% responded “Extremely important.”

 

Telephone — 100% responded “Every day.”

 

Indoors, Environmentally Controlled — 97% responded “Every day.”

 

Contact With Others — 90% responded “Constant contact with others.”

 

Electronic Mail — 78% responded “Every day.”

 

Face-to-Face Discussions — 68% responded “Every day.”

 

Spend Time Standing — 74% responded “Continually or almost continually.”

 

Work With Work Group or Team — 72% responded “Extremely important.”

 

Importance of Repeating Same Tasks — 57% responded “Extremely important.”

 

Deal With Unpleasant or Angry People — 51% responded “Every day.”

 

Time Pressure — 69% responded “Every day.”

 

Physical Proximity — 68% responded “Moderately close (at arm's length).”

 

Spend Time Making Repetitive Motions — 51% responded “Continually or almost continually.”

 

Consequence of Error — 44% responded “Extremely serious.”

 

Impact of Decisions on Co-workers or Company Results — 44% responded “Important results.”

 

Frequency of Decision Making — 57% responded “Every day.”

 

Spend Time Walking and Running — 42% responded “Continually or almost continually.”

 

Coordinate or Lead Others — 47% responded “Extremely important.”

 

Deal With External Customers — 52% responded “Extremely important.”

 

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 54% responded “Continually or almost continually.”

 

Frequency of Conflict Situations — 37% responded “Every day.”

 

Structured versus Unstructured Work — 53% responded “Some freedom.”

 

Exposed to Disease or Infections — 49% responded “Every day.”

 

Responsibility for Outcomes and Results — 37% responded “Very high responsibility.”

 

Responsible for Others' Health and Safety — 30% responded “Very high responsibility.”

 

Freedom to Make Decisions — 37% responded “Some freedom.”

 

Exposed to Contaminants — 44% responded “Every day.”

 

Sounds, Noise Levels Are Distracting or Uncomfortable — 42% responded “Every day.”